Terms of Service
Effective Date: March 17, 2025
These Terms of Service (“Terms”) govern your engagement with Appalachian Artscape, LLC (“we,” “our,” or “us”). By using our services, you agree to these Terms.
Company Information
Appalachian Artscape, LLC
448 N Cedar Bluff Rd, PMB 334
Knoxville, TN 37923
[email protected]
Payment Terms
Payment is due immediately upon project completion. Appalachian Artscape, LLC does not require deposits for project bookings unless explicitly agreed upon otherwise.
Change Orders
Any changes requested after quote approval may incur additional fees or revision charges. We will communicate these clearly and require your approval prior to proceeding with any additional work.
Project Rescheduling and Cancellation
Clients must provide at least 24-hour advance notice for any project rescheduling or cancellations. Same-day rescheduling or cancellations may result in a rescheduling or cancellation fee.
Ownership of Artwork and Copyright
Clients are responsible for ensuring they have appropriate rights or permissions for any artwork, images, or intellectual property provided to Appalachian Artscape, LLC for printing. Appalachian Artscape, LLC retains no copyright or ownership rights to client-supplied images. For artwork sourced through Appalachian Artscape’s catalog or created via commission, usage rights and restrictions will be clearly communicated and agreed upon in writing prior to project completion.
Workmanship Guarantee
Appalachian Artscape, LLC guarantees the quality of our workmanship for a period of one (1) year from the date of project completion. This guarantee covers defects directly related to our workmanship, such as peeling, fading, or improper adherence of print. The guarantee does not cover normal wear and tear, accidental or deliberate damage, improper care, or damage caused by environmental factors beyond our control.
Dispute Resolution
Should any dispute arise related to our services or these Terms, clients agree to first attempt to resolve the dispute through good-faith negotiations with Appalachian Artscape, LLC. If informal negotiations do not resolve the issue within thirty (30) days, parties agree to pursue mediation in Knoxville, Tennessee. If mediation is unsuccessful, disputes shall be resolved by arbitration in accordance with the rules of the American Arbitration Association.
Limitation of Liability
Appalachian Artscape, LLC shall not be liable for indirect, incidental, consequential, or punitive damages. Our total liability under these Terms is limited to the amount paid by the client for the specific service giving rise to the claim.
Changes to These Terms
Appalachian Artscape, LLC reserves the right to update these Terms periodically. We encourage clients to periodically review this page for any updates.
Contact
For questions about these Terms, please contact us at [email protected].